Withdrawal Policy
Consumers have the right of withdrawal from contracts if you order any goods from an online shop as per the terms below.
For all orders via the online shop, Kazi Yetu grants, if you order as entrepreneur (§ 14 BGB) a voluntary right to return under the same conditions as consumers.
Please consider that any right of withdrawal does not apply by law to contracts for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded (§ 312g para. 2 no. 2 BGB) and for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (§ 312g para. 2 no. 3 BGB). All of the goods of Kazi Yetu are covered by a seal.
However, please be advised that there are further reasons for exclusion of the right to change your mind according to § 312g para. 2 BGB.
Right to Withdraw from a Contract:
|
Right of Withdrawal Policy Right of withdrawal You have the right to withdraw from this contract within fourteen (14) days without giving reasons. The withdrawal period is fourteen (14) days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods. In order to exercise your right to withdraw from the contract you must inform Kazi Yetu (Kazi Yetu UG, Stegelkoppel 12, 23560 Lübeck, Germany) by means of a clear statement (e.g. a letter, fax or email) of your decision to withdraw from this contract. You may use the attached model right of withdrawal form, but this is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the withdrawal form of the exercise of the right to withdraw from the contract before the end of the withdrawal period. Consequences of the right of withdrawal If you withdraw from this contract, Kazi Yetu shall reimburse you for all payments Kazi Yetu has received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the standard delivery offered by Kazi Yetu), immediately and no later than fourteen (14) days from the date on which we receive notice of the execution of your right. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us (Kazi Yetu UG, Friedrich-Scholer-Str. 13/4, 70469 Stuttgart, Deutschland) immediately and in any event no later than fourteen (14) days from the date on which you notify Kazi Yetu about that you exercised your right to withdraw from the contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen (14) day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, qualities and functionality. |
Sample Form for Executing the Right of Withdrawal:
|
Sample Right of Withdrawal Form (If you want to execute your right to withdraw from the contract, please fill out this form and send it back to Kazi Yetu). To: Kazi Yetu UG, Stegelkoppel 12, 23560 Lübeck, Germany I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) Ordered on (*)/received on (*) ________________________________ Name of the consumer(s) ________________________________ Address of the consumer(s) ________________________________ Signature of the consumer(s) (only in the case of notification on paper) ________________________________ Date ________________________________ (*) Delete as applicable. |